Australia/Domestic

• Shipping within Australia is FREE using Australia Post Regular Parcel service with tracking.
• Express Shipping is available at $15.00.
• All orders delivered within 3-7 days of order processing if order is placed on a regular business day.
• The delivery times provided are estimates only, however we do everything we can to adhere to them.
• Please ensure all delivery details are correct. Additional charges will be incurred if an address is incorrect or incomplete and a redirection is required.

Lost or Damaged Goods

• If your order has not arrived within 10 days of order placement, please contact us at martha@miaandco.net.au and we will track the order for you.
• Mia & Co provides adequate packaging on all products for both transit and storage purposes. If you believe your goods have been damaged in transit, please contact us immediately and endeavour to provide photographic reference of the damaged packaging.

Returns/Exchanges

We want to make sure you are 100% happy with your Mia & Co purchase so we have allowed returns on all full-price online orders only, within 14 days from the day the merchandise is delivered subject to the following conditions:

• The item must be returned within 14 days of purchase together, unworn and with original proof of purchase/invoice/receipts/swing tags attached. We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe.
• It is the responsibility of the purchaser to cover the return shipping costs to return goods and provide tracking number.
• SALE items, hat wear & jewellery cannot be returned/exchanged
  
• Should you wish to exchange an item please contact martha@miaandco.net.au
• An exchange will not be facilitated on used or worn goods and can be declined at Mia & Co discretion if the goods are deemed damaged, used or worn.
• Mia & Co is NOT responsible for loss or damage of goods through return shipping. 
• No shipping costs will be refunded, including initial shipping costs relating to an exchange.
• Please email martha@miaandco.net.au for the return office address details.